Terms and Conditions Website + Services

1. Who we are

“Wolf & The Team”, “we”, “us”, and “our” refer to the Wolf & The Team coaching business and any affiliates, contractors, or coaches providing services under the Wolf & The Team brand.

Business details (to be completed):
Legal entity name: [INSERT LEGAL ENTITY NAME]
Registration/VAT number: [INSERT NUMBER]
Registered address: [INSERT ADDRESS]
Email: support@wolfandtheteam.com (replace with your official support email)

2. Acceptance of these Terms

These Terms apply to (a) your use of our website and any related pages, forms, and booking flows, and (b) any coaching, mentorship, training, digital content, events, or other services we provide (collectively, the “Services”).

You accept these Terms by: (i) using our website; (ii) booking a call; (iii) completing an application; (iv) purchasing a program; or (v) participating in any Service.

3. Eligibility

3.1 Age requirement

Our Services are intended for adults. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use our Services.

3.2 Accuracy of information

You agree to provide complete, accurate, and up-to-date information in any application, intake form, or communication with us. You are responsible for the accuracy of any information you submit.

3.3 Right to accept or decline clients

Due to the personalized structure of our mentorship, we may accept only a limited number of clients. We reserve the right to decline any application or discontinue Services where appropriate (see Section 15), subject to applicable law and any written agreement you have with us.

4. Services overview and scope

4.1 What we offer

Wolf & The Team provides education, coaching, mentorship, and training intended to help clients improve dating and relationship skills. Services may include, for example:

• Consultation calls and/or “dating strategy sessions” (including free sessions if offered);
• Mentorship programs (for example: “The Elite,” “The Super Elite,” and “The Platinum”);
• Online training (e.g., a 10-week approach accelerator or similar curriculum);
• Texting/profile feedback, roleplay, accountability check-ins, and structured assignments;
• In-person coaching or training (where offered), including exercises in public settings;
• Group sessions, community chats, or workshops (where offered).

4.2 Delivery methods

Services may be delivered online (video calls, voice calls, chat, email, training platforms) and/or in person. We may use third-party providers to deliver the Services (see Section 14).

4.3 Not a dating agency or matchmaking

We do not provide matchmaking, escorting, or any sexual services. We do not introduce clients to partners, procure dates, or guarantee matches. Our role is educational and coaching-based.

4.4 International participation

Clients may participate from different countries. You are responsible for complying with local laws and regulations relevant to your activities (including approaching and communicating with others, recording, privacy, and public conduct).

5. Not therapy, not medical advice, no guaranteed results

5.1 Educational and coaching services

Our Services are for informational, educational, and coaching purposes only. They are not a substitute for medical, psychological, psychiatric, legal, or other professional advice.

5.2 Not mental health treatment

We are not acting as licensed mental health professionals unless explicitly stated in writing. If you are experiencing severe anxiety, depression, trauma, or any mental health crisis, seek help from a qualified professional. In an emergency, contact local emergency services.

5.3 No guaranteed outcomes

Dating and relationships depend on many factors outside our control (including your effort, communication, social context, personal preferences of others, timing, and chance). Accordingly, we do not guarantee any specific outcome, including that you will go on dates, enter a relationship, attract a particular person, or achieve a particular result.

Any examples, testimonials, or past results are illustrative only and are not a promise of results.

5.4 Personal responsibility

You acknowledge that your results depend primarily on your actions. You are solely responsible for your decisions, behaviors, and outcomes during and after participation in our Services.

5.5 Safety and legality

Training may involve real-world social interactions. You agree to act lawfully, safely, respectfully, and ethically at all times. Do not place yourself or others at risk. If a situation feels unsafe, leave and seek help.

6. Client responsibilities & code of conduct

6.1 Respect, consent, and boundaries

• You must respect others’ autonomy, consent, and boundaries at all times.
• No harassment, intimidation, coercion, discrimination, stalking, or unwanted contact.
• If someone indicates disinterest or asks you to stop, you will stop immediately and leave them alone.

6.2 Compliance with laws and venue rules

You are responsible for complying with applicable laws (including privacy, recording laws, and public order laws) and with rules of any venue you enter (bars, events, gyms, workplaces, etc.).

6.3 Substance use

You must not attend sessions or in-person training under the influence of alcohol or drugs in a way that impairs judgment, safety, or respectful conduct. We may end a session if impairment is suspected.

6.4 Participation and communication

You agree to attend on time, complete reasonable assignments if you want progress, and communicate honestly. You agree not to misrepresent your identity or intentions to others.

6.5 Community spaces (if provided)

If we provide a community (group chat, forum, group calls), you agree to keep it professional and supportive. Hate speech, doxxing, sexual harassment, threats, or sharing private information is prohibited.

6.6 Prohibited use

You may not:

• Use our Services to facilitate unlawful conduct or to target or harass specific individuals;
• Ask us to provide advice intended to deceive, manipulate, or harm others;
• Record or share sessions or materials without permission (see Section 11);
• Share login access to any paid portal or content.

7. Booking, scheduling, rescheduling, and no-shows

7.1 Booking a call

Booking links may be provided through third-party scheduling tools (e.g., Calendly, Cal.com). When you book, you agree to provide accurate details and to comply with these Terms.

7.2 Rescheduling policy

Unless otherwise stated in writing, you may reschedule a session by giving at least 24 hours’ notice. If you provide less than 24 hours’ notice, we may treat the session as used/forfeited.

For in-person sessions, we recommend at least 48 hours’ notice due to travel/logistics. Different terms may apply to specific programs or packages and will be provided at purchase/onboarding.

7.3 No-shows and lateness

• If you do not show up, the session may be forfeited and not refunded or rebooked.
• If you are late, the session may still end at the originally scheduled time.
• If we are late, we will extend the session or reschedule, as appropriate.

7.4 Availability and scheduling changes

We may change coach assignment, session format, or scheduling availability from time to time. We will make reasonable efforts to provide continuity and to notify you of material changes.

8. Fees, payment, taxes, and chargebacks

8.1 Prices and currency

Prices, payment schedules, and what’s included will be presented at checkout, in an invoice, or in a written agreement. Unless otherwise stated, all fees are listed in [INSERT CURRENCY].

8.2 Payment authorization

By purchasing a Service, you authorize us (and our payment processors) to charge your selected payment method for the fees due, including any agreed installment payments.

8.3 Installments

If you choose an installment plan, you agree to pay all installments on time. If a payment fails, we may pause access to Services until payment is made, and/or charge late fees where permitted by law and disclosed in writing.

8.4 Taxes

You are responsible for any applicable taxes, duties, bank fees, foreign exchange fees, or withholding taxes. If we are required to collect taxes, we will include them where required by law.

8.5 Chargebacks

If you initiate a chargeback or payment dispute without first contacting us to attempt resolution, we may suspend your access to Services and materials. We reserve the right to provide evidence to the payment processor to contest unjustified chargebacks.

9. Cancellations, refunds, and statutory withdrawal rights

9.1 Program-specific policies

Refund eligibility (if any) depends on the specific Service purchased and will be stated in your invoice, checkout page, or written agreement. If a program has a separate written agreement, that agreement controls in case of conflict.

9.2 General policy (if not otherwise stated)

Unless required by law or expressly agreed in writing:

• Fees for Services already delivered are non-refundable.
• Digital content access (downloads, portals, recordings) may be non-refundable once access is granted.
• In-person travel and accommodation costs are your responsibility and are non-refundable by us.

9.3 Consumer statutory rights (EEA/UK)

If you are a “consumer” in the European Economic Area (EEA) or the United Kingdom, you may have a legal right to withdraw from a distance contract within 14 days (“cooling-off period”), unless an exception applies.

Digital content and services exception: If you request immediate access to digital content or ask us to begin providing Services during the cooling-off period, you acknowledge that you may lose your right of withdrawal once performance begins, to the extent permitted by applicable law.

To exercise a withdrawal right where available, contact us at support@wolfandtheteam.com with a clear statement of your decision.

9.4 How refunds (if approved) are processed

Approved refunds are typically returned to the original payment method. Processing times vary by bank/payment provider.

10. “Our Promise to You” / continuation support

We may describe a commitment such as: “We’ll stay by your side and keep working with you for free until you achieve the dating results you’re after.” We stand behind supporting clients; however, this section clarifies how any such promise is implemented in a fair, safe, and workable way.

10.1 No guarantee of results

As stated in Section 5, we do not guarantee any specific results. Any continuation support is a support commitment, not a guarantee of outcomes.

10.2 Continuation support definition

Where offered, “Continuation Support” means additional coaching support provided after the scheduled end of your purchased program at no additional coaching fee, in a format and frequency determined by us (e.g., periodic check-ins, group Q&A, limited messaging), subject to availability, fair use, and these Terms.

10.3 Eligibility conditions

Continuation Support (if offered to you) is conditional on you:

• Completing the core program as designed (attendance, participation, and reasonable effort);
• Submitting required progress updates where requested;
• Following the code of conduct and safety rules (see Section 6);
• Being respectful to our team and other community members;
• Not seeking support for unlawful, unsafe, or unethical behavior.

10.4 Fair use and limits

We may limit or end Continuation Support if we reasonably determine there is misuse (e.g., repeated no-shows, abusive communication, refusal to follow agreed plans, or requests that violate our policies), or if continuation becomes impracticable.

10.5 Success criteria

“Dating results you’re after” is subjective. Where practical, we may agree on reasonable, measurable objectives in writing (for example: consistently approaching, securing dates, improving communication, or relationship readiness). If no objectives are agreed in writing, Continuation Support is provided at our discretion based on your engagement and progress.

11. Intellectual property

11.1 Our materials

All content we provide (including training materials, frameworks, worksheets, videos, recordings, scripts, text templates, brand assets, and website content) is owned by Wolf & The Team or our licensors and is protected by intellectual property laws.

11.2 Limited license

Upon purchase (or where access is otherwise granted), you receive a limited, personal, non-exclusive, non-transferable, revocable license to access and use the materials solely for your own personal development.

11.3 Restrictions

You may not, without our prior written permission:

• Copy, reproduce, publish, sell, sublicense, or distribute our materials;
• Share recordings, screenshots, or transcripts of sessions or community content;
• Use our materials to train others, provide coaching, or create competing products/services;
• Remove watermarks, copyright notices, or branding.

11.4 Your content

You retain ownership of content you provide (e.g., messages, screenshots, photos, voice notes) (“Client Content”). You grant us a limited license to use Client Content solely to deliver the Services (e.g., review, feedback, coaching), and to improve internal quality, unless you ask us not to (subject to legal and operational constraints).

12. Confidentiality and privacy

12.1 Confidentiality

We treat client communications as confidential to the extent practicable. However, confidentiality is not absolute. We may disclose information where required by law, to enforce these Terms, to protect rights/safety, or to prevent fraud or abuse.

12.2 Group settings

If you participate in group calls or community spaces, you understand that other participants may see what you share. You agree not to share or disclose other participants’ information outside the group.

12.3 Privacy policy

Our collection and use of personal data is described in our Privacy Policy.

13. Testimonials and publicity

13.1 Testimonials

We may request feedback, testimonials, or reviews. If you provide a testimonial, you grant us permission to use it (in whole or in part) for marketing purposes, along with your first name, initials, general location, and/or general profession, unless you explicitly ask for anonymity in writing.

13.2 Before/after claims

We will not knowingly edit testimonials in a misleading way, and we may add typical disclaimers that results vary.

13.3 Recording and media

We do not record sessions by default unless stated. If we wish to record any call/session, we will request consent where required by law. You may not record sessions without our prior written consent and without complying with applicable recording laws.

14. Third-party tools and links

We may use third-party services (e.g., scheduling platforms like Calendly/Cal.com, payment processors, video conferencing tools, messaging apps, learning management systems). Your use of those services is subject to their terms and privacy policies.

Our website or materials may include links to third-party sites. We are not responsible for third-party content, policies, or practices.

15. Suspension and termination

15.1 Termination by you

You may stop using our Services at any time. Refunds (if any) are governed by Section 9 and any written agreement.

15.2 Termination or suspension by us

We may suspend or terminate your access to Services immediately if we reasonably believe that you:

• Violate these Terms (including the code of conduct);
• Engage in unlawful, unsafe, or unethical conduct;
• Harass or abuse our team or other participants;
• Infringe our intellectual property or share materials without permission;
• Attempt fraud, chargeback abuse, or payment evasion.

Where appropriate, we may provide a warning and an opportunity to cure. In serious cases, termination may be immediate. Refunds after termination are not guaranteed and may be denied to the extent permitted by law.

15.3 Effect of termination

Upon termination, your license to use our materials ends and you must stop using and delete any copies where legally possible. Sections intended to survive termination (including IP, confidentiality, liability limitations, and dispute terms) will survive.

16. Disclaimers and limitation of liability

16.1 Website and services provided “as is”

To the maximum extent permitted by law, our website and Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16.2 No liability for outcomes

You acknowledge that dating and social interactions carry inherent risks and unpredictable outcomes. You assume full responsibility for your actions and interactions with others.

16.3 Limitation of liability

To the maximum extent permitted by law, Wolf & The Team (including its owners, coaches, contractors, and affiliates) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, relationship outcomes, or other intangible losses.

To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Services will not exceed the amount you paid to us for the specific Service giving rise to the claim during the 3 months immediately preceding the event giving rise to liability (or, if you did not pay, €0), unless a different cap is required by law.

16.4 Mandatory consumer rights

Nothing in these Terms limits any non-excludable rights you have under applicable law, including consumer protection laws.

17. Indemnity

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Wolf & The Team and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your interactions with third parties; (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party.

18. Force majeure

We are not liable for delays or failures to perform due to events beyond our reasonable control, including but not limited to: natural disasters, acts of government, war, terrorism, labor disputes, pandemics, power/internet outages, platform failures, or travel restrictions. In such cases, we will make reasonable efforts to reschedule or provide an alternative delivery method.

19. Governing law and disputes

19.1 Governing law

These Terms are governed by the laws of [INSERT JURISDICTION — e.g., Denmark], without regard to conflict of law rules, unless mandatory consumer law in your country requires otherwise.

19.2 Dispute resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally.

19.3 Courts and venue

If informal resolution fails, disputes will be brought in the competent courts of [INSERT CITY/COUNTRY], unless mandatory law provides otherwise.

19.4 EEA/UK consumers

If you are an EEA/UK consumer, you may have the right to bring proceedings in your country of residence and/or use an alternative dispute resolution body where applicable.

20. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates when changes were made. If changes are material, we will take reasonable steps to notify you (e.g., by posting a notice on our website or emailing you), but it is your responsibility to review these Terms periodically.

Continued use of the website or Services after changes become effective constitutes acceptance of the revised Terms.

21. Contact

Questions about these Terms can be sent to: support@wolfandtheteam.com

Or by mail to: [INSERT REGISTERED ADDRESS]